Shipping policy

At DAILY DISH CRAFT, we believe that convenient products should be supported by a clear and dependable delivery experience.

Whether customers are preparing for a family dinner, organizing a celebration, arranging refreshments, or purchasing convenient food packaging supplies, we want the ordering and shipping process to be straightforward from the moment an order is submitted until the merchandise reaches its destination.

This Shipping Policy explains our shipping fees, order processing procedures, delivery arrangements, tracking information, and available assistance when a shipment encounters a problem.

This policy applies to all purchases made through https://www.dailydishcraft.website/.

1. Shipping Coverage

DAILY DISH CRAFT primarily serves customers purchasing through our United States online retail store.

Shipping availability depends on the delivery destination, carrier coverage, product availability, fulfillment arrangements, and applicable transportation restrictions.

Customers are responsible for providing a complete and accurate delivery address at checkout.

If a destination cannot be serviced through our available shipping arrangements, we may contact the customer to discuss available alternatives or arrange cancellation and refund where appropriate.

2. Shipping Fees and Free Shipping

We provide a simple shipping structure based on the merchandise subtotal.

Merchandise Order Subtotal Shipping Charge
$10.00 or more FREE
Below $10.00 $5.99

Free Shipping: Orders with a merchandise subtotal of $10.00 or more qualify for free shipping.

Orders Below $10.00: A flat shipping fee of $5.99 applies.

The applicable shipping fee will be displayed during checkout before the customer submits payment.

Any applicable sales taxes or other charges will be separately disclosed where required.

3. Order Processing

Once an order has been submitted, our team begins reviewing the transaction and preparing the selected products for fulfillment.

Our ordinary order processing target is 1–3 business days, excluding weekends and applicable public holidays.

Order processing may involve:

  • Reviewing payment authorization.

  • Confirming merchandise availability.

  • Verifying order information.

  • Preparing the selected products.

  • Checking merchandise for visible damage or fulfillment errors.

  • Arranging dispatch through an appropriate shipping carrier.

Processing may take longer during unusually busy periods, inventory shortages, public holidays, or unexpected operational interruptions.

The processing estimate is not a guaranteed delivery date.

If a significant delay affects an order, we will provide appropriate information and options as required by applicable law.

4. Shipment and Delivery Estimates

After an order has been processed and dispatched, delivery time depends on the destination, carrier service, transportation conditions, and other logistical factors.

Any shipment or delivery estimate displayed during checkout or communicated after purchase will be subject to the applicable representations and legal requirements.

Where no specific shipment timeframe is clearly stated, the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule generally requires sellers to have a reasonable basis to expect shipment within 30 days after receiving a properly completed order.

Order processing time and carrier transit time represent separate stages of the fulfillment process.

5. Shipment Confirmation and Tracking

When tracking information is available, customers may receive a shipment confirmation through the email address supplied during checkout.

Tracking information may include:

  • Shipment confirmation.

  • Carrier identification.

  • Tracking reference number.

  • Available transportation updates.

  • Delivery progress information.

Please allow a reasonable period for the carrier's tracking system to register newly dispatched packages.

Tracking information may not display movement immediately after shipment confirmation.

6. Accurate Delivery Information

Customers are responsible for providing correct and complete delivery details when placing an order.

Please carefully review:

  • Recipient's full name.

  • Street number and street name.

  • Apartment, suite, or unit number, if applicable.

  • City and state.

  • ZIP code.

  • Contact information, where requested.

If you discover an address error after placing your order, please contact us immediately at [email protected].

We will make reasonable efforts to correct the information if the package has not yet been dispatched.

Once a shipment has entered the carrier's delivery network, address changes may no longer be possible.

7. Delayed Shipments

Delivery delays may occur because of:

  • Severe weather conditions.

  • Carrier transportation interruptions.

  • Unexpected increases in shipping volume.

  • Public holidays.

  • Inventory shortages.

  • Address verification procedures.

  • Other circumstances outside our reasonable control.

We make reasonable efforts to monitor fulfillment and communicate significant shipment delays.

If we become unable to ship within the promised period or the applicable legal timeframe, we will notify the customer and provide the options required under federal law.

These options may include:

  • Agreeing to a revised shipment date.

  • Cancelling the affected order.

  • Receiving a refund for unshipped merchandise.

We will comply with applicable FTC requirements concerning delayed orders and customer consent.

8. Lost or Missing Packages

If a package appears to be missing, has an unusually extended period without tracking updates, or is marked as delivered but cannot be located, please contact our customer service team.

Please provide:

  • Your order number.

  • Tracking number, if available.

  • Delivery address.

  • A description of the issue.

We will review the available shipment information and, where appropriate, assist with a carrier investigation.

If a package is confirmed lost or delivery has otherwise failed, we will review the circumstances and provide an appropriate resolution in accordance with applicable law.

9. Damaged or Incorrect Deliveries

We recommend inspecting delivered merchandise promptly.

If your package contains crushed disposable plates, damaged cups, improperly formed containers, incorrect products, or missing quantities, please notify us as soon as reasonably possible.

To help us review the issue, please provide photographs of the affected products and their packaging whenever available.

Our team will assess the circumstances and determine whether a replacement, refund, or another appropriate solution is available.

Please retain damaged merchandise and its packaging until receiving further instructions.

10. Undeliverable Packages

A shipment may be returned to the sender because of an incomplete address, incorrect delivery details, repeated unsuccessful delivery attempts, or refusal of delivery.

If a package is returned to us, we will contact the customer using the information associated with the original order.

Depending on the circumstances, we may arrange another shipment or process an appropriate refund.

Additional shipping charges for a replacement shipment may apply when the original delivery failure resulted from incorrect information supplied by the customer, provided such charges are disclosed and permitted by applicable law.

11. Order Cancellation and Shipping Delays

Customers who wish to cancel an order should contact us as soon as possible.

We will make reasonable efforts to stop orders that have not entered the fulfillment or dispatch process.

If we cannot ship an order within the promised period or the applicable legal timeframe, we will provide the delayed-shipment or cancellation options required under the FTC Mail, Internet, or Telephone Order Merchandise Rule.

Where cancellation and refund are required, the applicable amounts paid will be returned according to the relevant legal requirements.

We will not treat a customer's silence as consent to a delay when applicable law requires affirmative consent.

12. Shipping Charges and Refunds

Shipping charges are disclosed before checkout is completed.

Orders of $10.00 or more qualify for free shipping. Orders below $10.00 are subject to a $5.99 shipping fee.

For voluntary returns, original shipping charges are generally non-refundable unless required by law or otherwise approved.

For cancellations resulting from our inability to fulfill an order, applicable shipping and other charges will be refunded as required by law.

13. Shipping Assistance and Contact Information

For shipment tracking, delivery estimates, address corrections, delayed packages, or other shipping-related questions, please contact:

YJD CORP.
2285 NW 23 ST.
MIAMI, FL 33142
United States

Contact Person: Salma Baig
Email: [email protected]
Website: https://www.dailydishcraft.website/

We appreciate your patience and will make reasonable efforts to assist with delivery-related concerns.