At DAILY DISH CRAFT, we believe that convenient dining and enjoyable food preparation begin with practical products that make everyday routines easier. Whether customers are preparing a family gathering, organizing a casual celebration, arranging refreshments for guests, or looking for convenient food packaging solutions, our selection of disposable tableware, disposable cups, and disposable food containers is designed to support a variety of everyday needs.
We understand that ordering household and dining products online requires confidence in product quality, accurate descriptions, and dependable customer service. If an item arrives damaged, differs from the merchandise ordered, or does not meet the reasonable expectations established by its product listing, we want to provide a clear and fair process for resolving the issue.
This Return and Refund Policy explains the conditions under which customers may request returns, refunds, replacements, and order cancellations for purchases made through https://www.dailydishcraft.website/.
This policy is administered by YJD CORP., located in Miami, Florida, United States.
1. Return Eligibility and Timeframe
Customers may request a return within 30 calendar days after the date of delivery.
To qualify for an ordinary return, merchandise should meet the following conditions:
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The product must remain unused and in its original condition.
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The original packaging, labels, and included accessories should be retained whenever applicable.
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Products must not show signs of unreasonable wear, misuse, unauthorized modification, or damage caused after delivery.
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The returned merchandise must correspond to the product originally purchased through DAILY DISH CRAFT.
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Customers must provide an order number, purchase confirmation, or other reasonable proof of purchase.
We encourage customers to inspect their purchases shortly after delivery to confirm that the correct products and quantities have been received.
If an order arrives damaged, defective, incomplete, or incorrect, customers should contact us even if the merchandise does not meet the ordinary unused-product requirements. Such situations will be evaluated separately.
2. Product-Specific Return Conditions
Because DAILY DISH CRAFT specializes in disposable dining and food packaging products, the condition of returned merchandise is particularly important. Products intended for food contact must be handled with appropriate attention to cleanliness, packaging integrity, and hygiene.
Disposable Tableware
Our disposable tableware category may include products designed for convenient dining, serving, and everyday meal arrangements.
For standard returns, disposable plates, bowls, utensils, and related tableware should remain unused, unopened where originally sealed, and in their original packaging.
Products that have been used for serving food, exposed to food residue, removed from hygienically sealed packaging, or otherwise made unsuitable for resale may not qualify for ordinary change-of-mind returns.
If tableware arrives crushed, contaminated, defective, or materially different from the product description, please contact our customer service team with supporting photographs.
Disposable Cups
Disposable cups are designed to provide convenient beverage-serving options for different household and social occasions.
For standard returns, cups should remain unused, clean, and in their original packaging.
Opened packages, used cups, products exposed to liquids, and merchandise with visible contamination may not qualify for ordinary returns.
If cups arrive cracked, crushed, misshapen, incomplete, or different from the item ordered, please notify us so that we can review the issue and determine an appropriate solution.
Disposable Food Containers
Disposable food containers are intended to support convenient food packaging, portioning, transportation, and storage according to their individual product specifications.
For hygiene reasons, containers should be returned unused, clean, and in their original packaging.
Products that have contained food, been exposed to liquids, become contaminated, or lost their original protective packaging may not qualify for standard change-of-mind returns.
If food containers arrive damaged, improperly formed, incomplete, or inconsistent with the advertised specifications, customers may submit a return or replacement request.
These product-specific conditions do not restrict any rights that customers may have under applicable consumer protection laws.
3. Products That May Not Qualify for Ordinary Returns
Unless required by applicable law or approved by our customer service team, ordinary return requests may be restricted in the following circumstances:
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Merchandise that has been used or exposed to food, beverages, or other contaminants.
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Opened hygienically sealed products that cannot reasonably be returned to resale condition.
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Items with missing components or packaging essential to identifying the merchandise.
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Products damaged because of improper storage, handling, or use after delivery.
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Merchandise returned without reasonable proof of purchase.
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Products submitted after the 30-day return period without an approved exception.
We will evaluate every request based on the product condition, reason for return, purchase information, and applicable legal requirements.
Nothing in this section prevents customers from obtaining remedies for defective, damaged, or incorrectly supplied merchandise where such remedies are required by law.
4. How to Request a Return
Customers must contact our customer service team before sending merchandise back.
Please submit your request using the following official contact information:
Email: [email protected]
Contact Person: Salma Baig
Company: YJD CORP.
To help us identify the order and review the situation, please include:
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Your full name.
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Your original order number.
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The name and quantity of the product involved.
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The date the package was delivered.
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The reason for your return request.
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Photographs or other supporting documentation, if applicable.
Our customer service team will review your information and provide instructions regarding return authorization, packaging, and shipping arrangements.
Please do not send products to our business address without first receiving return instructions.
5. Return Shipping Costs
For ordinary returns caused by a change of mind, personal preference, or an incorrect customer selection, the customer is generally responsible for return shipping expenses.
If a return is necessary because we shipped the wrong merchandise, a product arrived damaged, or a verified manufacturing defect exists, we will review the circumstances and provide an appropriate return shipping arrangement.
We will not require customers to bear return shipping expenses for verified fulfillment errors or product defects where applicable law requires us to cover those costs.
Customers should package return merchandise appropriately to prevent additional damage during transportation, particularly when returning products supplied in multi-piece packages or protective packaging.
6. Refund Review and Processing
After an authorized return has been delivered to us, the merchandise will be inspected to determine whether it satisfies the applicable return requirements.
We will notify the customer of the outcome through the contact information associated with the order.
Approved refunds will generally be issued to the original payment method.
Our ordinary refund processing target is 5–10 business days after the returned merchandise has been received and approved.
The time required for the refund to appear in the customer's account may vary depending on the payment processor, bank, card issuer, or financial institution.
Where applicable law requires a different or faster refund timeframe, the legally required timeframe will take precedence.
Refunds generally cover the eligible purchase price of returned merchandise. Original shipping charges and other transaction-related charges will be reviewed according to the reason for the return and applicable law.
7. Damaged, Defective, or Incorrect Merchandise
We want customers to receive products that reasonably match their order confirmation and the descriptions displayed on our website.
If an order contains damaged tableware, crushed disposable cups, defective food containers, missing items, or incorrect merchandise, please contact us promptly.
To assist with the review, please provide:
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Your order number.
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A clear explanation of the issue.
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Photographs of the affected products.
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Photographs of the original packaging, where relevant.
Depending on the nature of the problem, we may offer a replacement, an appropriate refund, or another reasonable resolution.
Please retain the affected products and packaging until our customer service team provides further instructions.
8. Order Cancellation Requests
Customers who wish to cancel an order should contact us as soon as possible after submitting the purchase.
We will make reasonable efforts to stop orders that have not entered the fulfillment or dispatch process.
Once an order has been shipped or transferred to a carrier, cancellation may no longer be possible. In such circumstances, customers may request a return after delivery under the applicable provisions of this policy.
If we cannot ship an order within the applicable timeframe, we will provide the delayed-shipment, cancellation, and refund options required by the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.
9. Exchanges and Replacements
Customers may request a replacement when merchandise arrives damaged, defective, incomplete, or incorrect.
Replacement availability depends on current inventory and the nature of the reported issue.
If an identical replacement is unavailable, we may discuss an appropriate alternative or process an eligible refund.
Customers will not lose any applicable statutory rights by choosing to request a replacement.
10. Consumer Protection and Florida Law
This Return and Refund Policy is intended to operate consistently with applicable federal consumer protection requirements and relevant Florida laws.
Our refund disclosures and actual business practices should remain consistent with Florida Statutes Section 501.142, where applicable.
Nothing in this policy is intended to waive or restrict any consumer right or remedy that cannot legally be excluded.
11. Contact Information
For questions about returns, refunds, replacements, or order concerns, please contact:
YJD CORP.
2285 NW 23 ST.
MIAMI, FL 33142
United States
Contact Person: Salma Baig
Email: [email protected]
Website: https://www.dailydishcraft.website/
DAILY DISH CRAFT appreciates your trust and welcomes the opportunity to make every shopping experience more convenient and dependable.